Cloudflare supports routing alerts to PagerDuty, so you can use the same service definitions and escalation paths you already have configured. When an alert fires, Cloudflare sends it to all PagerDuty services configured for that alert. PagerDuty then handles de-duping, rate limiting, and escalation based on your service configuration.
To use PagerDuty, you need a PagerDuty account ↗︎ with User, Admin, Manager, Global Admin, or Account Owner permissions.
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In the Cloudflare dashboard, go to Alerts > Destinations.
Go to Alerts ↗ -
In the Connected notification services card, select Connect.
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Log in to your PagerDuty account ↗︎ to connect it to your Cloudflare account.
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Choose the services you want to use and select Connect.
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The browser will navigate back to your Cloudflare dashboard. Select Continue.
Your connected PagerDuty services will appear in the Connected notification services card.
To change which PagerDuty services are connected, you need to disconnect and reconnect:
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In the Cloudflare dashboard, go to Alerts > Destinations.
Go to Alerts ↗ -
In the Connected notification services card, select View on the PagerDuty service you want to disconnect.
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Select Disconnect > Confirm.
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Make your changes in PagerDuty ↗︎.